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B-33A-06, Studio Empire Damansara,Damansara Perdana, 46200, Petaling Jaya Selangor, Malaysia.
Open Hours
Mon - Fri: 9:00am - 6:00pm Sat - Sun: Closed
E Matrix Services have the expertise to plan, design, implement, and manage a wide range of business technology. Our mission is to provide the right network infrastructure solution for your business.
As technology gets more advanced and complex, more businesses want to outsource network infrastructure management to a trusted IT partner. E Matrix Services has the people, processes, and technology to fully manage your company network. You and your IT staff should be free to work on important strategic initiatives and projects. We can take care of network monitoring, management, updates, and upgrades, providing a seamless experience for your technology users.
Managed services are a practice of outsourcing everyday management responsibilities to enhance operations and cut costs.
A managed IT provider can take 100% control of your IT environment. Which means you don’t have to spend your precious time fighting technology fires and directing the IT department to have a strategic focus on business goals. A managed IT firm becomes the expert, ensuring your technology needs are met and that technology continually propels your business forward.
Managed IT providers analyze your business objectively. What are your business goals? How should technology serve your business? What solutions provide the greatest productivity at the least cost over a fixed term? Utilizing a managed service provider should not be about an ad-hoc, break-fix approach to technology, where the sole goal is to fix a printer or reboot a computer. The relationship should be about using IT strategically to achieve business goals and ensure productivity is guaranteed and amplified.
Documenting your infrastructure ensures your IT experience is optimized for your business and continues to improve over the years. With outdated technology, productivity decreases and security vulnerabilities increase.
Not only does your provider need to be available all the time, but they also need to respond quickly to your needs and problems. Make sure that your IT provider doesn’t forward calls to a call center, but actually responds in a timely manner. Look for guaranteed response time.
Ensure your business runs smoothly, focusing on removing all the IT problems and roadblocks that can disrupt day-to-day operations.
We do what’s right, not what’s easy.
We spend your companies money, as if it’s our own money.
We work harder (and can prove it)
We genuinely care about our clients.
We strive to deliver excellent support and customer service.
When your business grows, we grow with you.
We’ll work above and beyond to deliver the very best
We tailor solutions to our clients’ needs.